Ahmedabad SVPI Airport ranks first in customer satisfaction

Sardar Vallabhbhai Patel International Airport (SVPIA) at Ahmedabad ranked first in terms of customer satisfaction, as per a survey.
In a recently conducted survey by the Airport Council International (ACI), SVPIA stood first amongst the 11 AAI airports, with a satisfaction index of 4.13 on the scale of 5.
The survey covered the airports at Chennai, Kolkata, Jaipur, Goa, Ahmedabad, Pune, Lucknow, Srinagar, Calicut, Guwahati and Thiruvananthapuram.
ACI (Airport Council International), an international body of confederation of airports, carries out the survey independently and gives indices of satisfaction based on the responses provided by the passengers travelling through the airport.
Recently, new facilities, including a leather goods outlet by Da Milano & Pavers England, and outlets of jewellery, branded clothes, branded watches, bakery and other food products have been opened at the airport.
The newly-introduced `Fly Tagged' facility provides better medical assistance and care for senior citizens, corporate assistance and other needs.

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